FAQ – Frequently Asked Questions
Private Tours Venice and the Veneto
Treviso, Prosecco UNESCO hills, Padua and surrounding areas.
If you are looking for information about Venice tours, on this FAQ page you will find answers about private tours, group tours, booking, duration, and organization of guided tours.
Venice tours can be organized as customized private tours or small group tours.
On this page you will find all the useful information to help you plan your tour in Venice and the Veneto region.
If you don’t find what you’re looking for, feel free to email me at info@notonlyvenice.it.
All itineraries are designed and led by Valentina Battocchio, licensed tour guide and tour leader.
When I collaborate with colleagues, they are always certified and experienced professionals.
A private tour is designed exclusively for you and your group. You can choose the date, timing, and experience based on your interests and travel plans.
Scheduled tours are temporary not available.
Private tours normally run even in case of rain.
If weather conditions are particularly severe, I will contact you in advance to evaluate possible itinerary adjustments or rescheduling options.
You can book by filling out the contact form on the website or by email.
I will reply with availability, proposal details, and booking instructions.
To confirm your booking, payment is required through a secure link by credit card.
Cancellation policy:
Cancellation up to 30 days before the tour → full refund
Cancellation between 29 and 20 days before the tour → partial refund or credit depending on planning stage
Cancellation less than 20 days before the tour → non refundable
Yes. To confirm the experience, payment via secure link by credit card is required. In case I have to purchase entrance tickets for you I kindly ask you a refund by PayPal, if possible
Yes. You can purchase a voucher for one or more private tour experiences and gift it to someone else.
Absolutely. Contact me and we will design the experience together based on your needs.
Yes. Every private tour can be adjusted or expanded according to your interests, pace, and priorities.
Yes. We can design a tailored experience for your special occasion, subject to availability.
Yes. Private tours can be organized for small private groups. I will adapt the itinerary, pacing, and logistics based on your group size and needs.
In Venice, licensed tour guides cannot lead groups larger than 25 people.
In other areas of the Veneto region where I operate, there is generally no strict legal group size limit, but I always prioritize comfort and quality of experience.
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Yes. I regularly collaborate with tour operators and travel agencies.
I normally accept small groups with a dedicated rate.
For groups up to 25 participants, the use of whisper headsets is included in the price when required.
I recommend booking at least 30 - 60 days in advance to guarantee availability and proper planning.
If your trip is sooner, contact me and I will do my best to accommodate your request.
Yes. Over the years I have built a network of trusted professional partners.
I can help coordinate additional services such as:
Private transfers
Private boat services
Specialized local experiences
Other tourism-related logistics
All partners are trusted and regularly work with international clients.
Yes. I also work in B2B.
I recently completed a Master’s degree in Digital Marketing for Tourism, and I offer consulting services related to:
Tourism product positioning
Experience design
Digital presence for tourism businesses
Destination storytelling and content strategy